Support

Custback runs the loyalty cards you save to your phone's wallet.

Customers

If a stamp is missing, a reward did not appear, or your card stopped updating, the shop that gave you the card can fix it on the spot — they can see your stamps and add or correct them. That is almost always the fastest route.

For anything the shop cannot resolve, or to ask us to delete your data, write to hello@custback.com.

Businesses

For help with your loyalty program, your card design, or your account, write to hello@custback.com. Include your business name so we can find you.